Epoxy Bros ("we," "us," or "our") operates the website epoxybrosus.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or contact us through our forms. By using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information you voluntarily provide through our contact and booking forms, including your name, email address, phone number, project address, and any details you share about your flooring project. We also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, device type, referring page, pages viewed, and timestamps, through cookies and analytics tools.
We do not knowingly collect any sensitive personal information such as government IDs, financial account numbers, or health information through this Site.
How We Use Your Information
We use the information we collect to respond to your quote requests, schedule estimates, provide and improve our epoxy flooring services, communicate with you about your project, send relevant follow-ups, maintain Site security, analyze and improve Site performance, and comply with our legal obligations.
We Do Not Sell Your Personal Information
Epoxy Bros does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your information is used solely to serve you and operate our business.
Who We Share Information With
We share information only with trusted parties who help us run our business or as required by law:
- Service Providers: hosting, email delivery, CRM, scheduling, and analytics providers that process information on our behalf under confidentiality obligations.
- Legal & Safety: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Epoxy Bros, our customers, or others.
- Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
Cookies & Analytics
Our Site uses cookies and similar technologies to remember preferences, measure traffic, and improve performance. We may use analytics tools (such as Google Analytics) that set cookies to help us understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect certain Site features.
Data Retention & Security
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you, opt out of certain communications, or restrict certain uses of your information. To exercise any of these rights, contact us at the email below and we will respond within a reasonable time frame.
Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision. Material changes will be highlighted on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Rhode Island, without regard to its conflict of law principles.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact Epoxy Bros at info@epoxybrosus.com.